Shipping policy
This shipping policy explains how AdYoz.com, (doing business as “CoolOrca.com,Inc”) operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.
Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.
Table of contents
Shipping and Delivery Options
We offer a variety of shipping options to suit the needs of our customers.
Shipping Methods
We offer a variety of shipping options to suit the needs of our customers:
- Come to my place, look, and pick up.: 3to 5
- No delivery available.: 3 to 5 business days
- Delivery from the seller.
In certain situations, we may collaborate with a third-party supplier who might handle our inventory and take charge of shipping your products.
In-store pickups
We offer a convenient local pickup option for those who prefer to collect their orders in person. It is designed to provide a fast and efficient way for local customers to receive their products without waiting for home delivery.
Please wait for the confirmation email before coming to the store to pick up your order.
Pickup ours are as follows: By arrangement with the seller..
On arrival at the pickup location, customers are requested to present their order confirmation and a valid ID for verification. This process helps to ensure that orders are safely and accurately handed over to the right person.
Subscriptions
Our subscription service is tailored to meet your needs by delivering your favorite products right to your doorstep on a regular, predetermined schedule, allowing you the flexibility to set the frequency of your deliveries to suit your convenience and needs. You also have an option to change the frequency of deliveries in your account to ensure that your subscription aligns with your current needs.
We are dedicated to making your experience with subscription service is fulfilling and hassle-free. If you have any specific requirements or feedback, our customer service team is readily available to assist.
International Shipping
We recognize the global nature of online shopping and are fully committed to accommodating the needs of our international customers. We proudly offer shipping services to customers around the globe. No matter where you are, you can enjoy our products and services.
Your order will not include any possible customs taxes or duties that your country might impose on packages originating from outside your country. You will be responsible for paying these charges upon delivery. For clarification on rates, please contact your country’s customs office. We are not responsible for any delays caused by the destination country’s customs clearance process.
Please note that the free shipping and flat rate shipping offers are not applicable for international orders.
Tracking Orders
We have a comprehensive order tracking system to keep you informed every step of the way. The tracking option is available based on the selected shipping method, total order amount and purchased products.
If applicable, you will receive a tracking number once your order is shipped. This number can be used on our website or the carrier’s website to view real-time updates on the location and status of your shipment.
We require a signature upon delivery for all orders. This is to ensure the safe and secure receipt of your package.
Shipping Restrictions
Some shipping methods may not be available for certain items, etc.
Contact Information
If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:
This document was last updated on September 21, 2024
